{"id":8397,"date":"2025-01-18T13:07:32","date_gmt":"2025-01-18T13:07:32","guid":{"rendered":"https:\/\/4kate.com\/?page_id=8397"},"modified":"2026-04-04T20:48:36","modified_gmt":"2026-04-04T20:48:36","slug":"refund-returns-policy","status":"publish","type":"page","link":"https:\/\/4kate.com\/?page_id=8397","title":{"rendered":"Refund &#038; Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8397\" class=\"elementor elementor-8397\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3886707f e-flex e-con-boxed e-con e-parent\" data-id=\"3886707f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4a67b64b elementor-widget elementor-widget-text-editor\" data-id=\"4a67b64b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"max-width:900px;margin:auto;font-family:Arial, sans-serif;line-height:1.7;color:#222;\">\n\n<h1 style=\"font-size:28px;margin-bottom:10px;\">Return &#038; Refund Policy<\/h1>\n<p><strong>Last updated:<\/strong> April 4, 2026<\/p>\n\n<p>At <strong>4Kate<\/strong>, we want you to be satisfied with your purchase. This policy explains your rights regarding returns, exchanges, and refunds for orders within the United Kingdom.<\/p>\n\n<div style=\"background:#f2f2f2;padding:15px;border-radius:6px;margin:15px 0;\">\n<strong>Business Information:<\/strong><br>\n4Kate<br>\n4 The Rowans, Humberston, Grimsby, DN36 4BN, United Kingdom<br>\nEmail: contact@4kate.com<br>\nPhone: +44 7445 084019\n<\/div>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">1. Return Eligibility<\/h2>\n<ul>\n<li>We accept returns for both <strong>defective<\/strong> and <strong>non-defective<\/strong> items.<\/li>\n<li>Items must be returned within <strong>30 days<\/strong> of delivery.<\/li>\n<li>Products must be unused, unworn, and in original condition with packaging.<\/li>\n<\/ul>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">2. Exchanges<\/h2>\n<ul>\n<li>We accept exchanges for eligible items.<\/li>\n<li>If you wish to exchange a product (e.g. size or defect), please contact us first.<\/li>\n<\/ul>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">3. Return Method<\/h2>\n<ul>\n<li>Returns must be sent <strong>by mail<\/strong>.<\/li>\n<li>Customers are responsible for return shipping costs.<\/li>\n<\/ul>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">4. Refunds<\/h2>\n<ul>\n<li>Once we receive and inspect your return, we will process your refund.<\/li>\n<li>Refunds are issued to the original payment method.<\/li>\n<li>Please allow up to <strong>7 business days<\/strong> for the refund to be completed.<\/li>\n<\/ul>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">5. Fees<\/h2>\n<ul>\n<li><strong>No restocking fees<\/strong> are charged.<\/li>\n<li>Original shipping costs (if any) are non-refundable.<\/li>\n<\/ul>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">6. Non-Returnable Items<\/h2>\n<p>We reserve the right to refuse returns that do not meet the conditions above.<\/p>\n\n<h2 style=\"font-size:20px;margin-top:25px;\">7. Contact<\/h2>\n<div style=\"background:#f2f2f2;padding:15px;border-radius:6px;margin-top:10px;\">\nEmail: contact@4kate.com<br>\nPhone: +44 7445 084019\n<\/div>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &#038; Refund Policy Last updated: April 4, 2026 At 4Kate, we want you to be satisfied with your purchase. This policy explains your rights regarding returns, exchanges, and refunds for orders within the United Kingdom. Business Information: 4Kate 4 The Rowans, Humberston, Grimsby, DN36 4BN, United Kingdom Email: contact@4kate.com Phone: +44 7445 084019 1. &hellip; <a href=\"https:\/\/4kate.com\/?page_id=8397\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Refund &#038; Returns Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-8397","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/pages\/8397","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/4kate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8397"}],"version-history":[{"count":52,"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/pages\/8397\/revisions"}],"predecessor-version":[{"id":9505,"href":"https:\/\/4kate.com\/index.php?rest_route=\/wp\/v2\/pages\/8397\/revisions\/9505"}],"wp:attachment":[{"href":"https:\/\/4kate.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8397"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}